Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Mark H
Brilliant experience
MJ64RMXPurchase verified
Status: Published
Reviewed 30/01/2021
One of the easiest car buying experiences I've ever had. They kept me fully informed by text and email and was always available whenever I called him. The car is great, the buying process was great and I just can't fault anything. Will definitely be back for a car for daughter no.2 very soon.
Carol L
HIGHLY RECOMMEND Just bought a skoda fabia today really nice car they did a full MOT & SERVICE car was spotless too well pleased , runs lovely , ROGER was very friendly & professional treated with courtesy and respect well taken care of good service . Part exchange fair everything went smoothly .. Excellent all round deal 👍
Jane H
Completely professional and his services were outstanding. Nothing seemed to be to much trouble. The showroom was exceptionally clean and all Covid rules were adhered too. The car we bought was of exceptionally good quality and very, very clean. Without hesitation we would buy another car from here. All of his cars looked amazing but we were looking at a Peugeot 107. He knew all of the history of the car and he could answer all of our questions without fail. Roger taxed, MOT, cleaned again and put petrol in the car. Outstanding in all areas!
Lorraine S
Well organised click and collect service during these unprecedented times. Great communication, great service, very friendly and helpful. Would highly recommend and wouldn't hesitate using again. Thank you!
Muna M
Very pleased with the service that we received. Car was exactly as said, spotless and exactly what I wanted. Great salesman, plenty of communication, friendly, and very helpful with all questions. Highly recommended to anyone looking to buy a car.
Ellie S
Excellent service, booked a test drive and took the car home the same day! Roger was amazing and put me at ease buying my first car.
Linda Y
A1 from start to finish! Polite and professional making it a relaxing and smooth experience for us. I would definitely recommend this company to family and friends.
John A
2nd Car I have purchased from this team in the last 6 months, good quality cars and excellent service from them. Highly recommended.
Gordon R
Easiest purchase of a car in over 40 years. No pressure salesmanship. Fair part ex price. Friendly staff.
Wilfred P
FIRST CLASS service and very quick to complete the sale
Terry M
Very professional outfit. Genuine customer service. Swift & easy transaction. Highly recommend
Emily W
Second to none, Service was outstanding, so welcoming and very helpful. The car was immaculate and as described. Absolutely faultless
Laura P
I bought a car from Stockton Heath Car Sales by distance selling during a lock down due to my old car developing a fault. I collected it in person and everything felt very covid safe. The car was as described and very nice. The process was very straightforward and smooth. I was talked through the process step by step and they made sure I knew about distance selling regulations before proceeding (ie 14 days to return). I felt very confident doing business with the company and they were also a pleasure to deal with. Thanks!
Tilly M
Friendly, helpful and stress free experience! Would really recommend !:)
Peter R
Purchased an Audi in August from the garage and the sales and after sale's is the best I've ever experienced these guys can't do enough for you especially John he's a top guy and very accurate and honest, would recommend these guys to any 1 looking for a good reliable affordable car and Roger the owner hats off to you you've got a fantastic garage with Qualty staff and you've been a total gentleman to deal with thanks Roger.
Dominic B
Bought a car from these guys, no fuss. Nice guys and easy to chat to. The car turned out to have a slow puncture, but the guys set me up with a tyre specialist and covered the cost.
Alice H
Roger was so lovely! An absolute pleasure doing business with him, I had a lot of issues with a separate finance party and Stockton Heath couldn't have been more supportive and amazing. Would 100% deal with in the future, thank you so much
Mirko D
From the first phone call to completing the deal it was a pleasure to work with staff at Stockton Heath Car Sales. The car was handed out in top condition. Fresh MOT has been done just an hour before collecting the car, and it was priced fair compared to the age, model, mileage and condition. Staff was polite and specially attentive to meet all hygienic standards as per government guidelines in regards to current challenging conditions caused by COVID pandemic. If another attractive deal appears in the future in their yard, surely I'll pay them a visit again. Thank you!
Angelo F
Great service can't fault the way I was treated nothing was to much trouble. All the jobs promised were completed.I had been looking to change my car for a few months but wanted a particular vehicle but was in no rush. I saw one on Monday in autotrader that fitted the bill but 40 miles away at Stockton Heath Motors but decided to go and look.I was greeted by Steve who showed me the car gave me the keys and left me to look and take a test drive down the lane.I returned satisfied all that was left to do was agree a part ex amount.Steve gave me a fair trade and the deal was done.I agreed to collect the car on Saturday on Thursday I had reason to be only 10 miles away and asked if I could collect the car early Steve said leave it with him he needed to sort the MOT out earlier.A few hours later he called saying all was ok come and collect.Great job well satisfied and would certainly go back again and recommend thank you Angelo
Rachel W
Extremely good service. Very helpful and supportive. Constant communication with summary of the vehicle. Plus in very trying times too. Everything was adhered to and government guidelines in place.
Mark C
The guys were very pleasant and friendly. A very easy, no hassle buying experience. They price their cars well, so no haggling required. They kept their distance well too and my car had been fully sanitised before I arrived and was spotlessly clean inside and out. I was the only one to touch thre car while I was there, they even sanitised the pen before I signed the paperwork. A very professional outfit, very impressed. Keep up the good work guys.
Andrew D
Friendly people, not pushy at all and happy to discuss cars and are open with customers. I highly recommend and go and will go to see these guys again when I want my next car.
Nick W
The staff are amazing, just like the cars they sell!! They don't push you to a sale they give you the information you need and help in any way they can. Fantastic and pleasant to deal with and would recommend them very highly
Keith L
When looking for my next car I was drawn to Stockton Heath Car Sales Ltd by the amount of 5 Star recommendations. I can see why, as the service was superb. John was very helpful and a nice man to deal with. VW Polo was as good on the forecourt as it was on the website. A really good, genuine and well maintained car in excellent condition. From the outset I felt at ease and there was no hard sell after a test drive. I would definitely go back again and have no hesitation in recommending to others.
Jason R
5 Star Service from the guys, travelled 100 miles to view and the car was ready in their viewing area when I arrived, so could look around with ease, no pushy sales, very relaxed atmosphere. On arrival to collect the car it was preped and ready in their collection area, again allowing me to check over with ease. Would higly recommend and would definately consider for future purchases, even though they are a long way from where I live
Mihai M
Hi , I bought this car from Stockton Heath , a Vauxhall corsa 1.2 excellent condition ,low mileage, driving excellent. The Personel in there is the best, very professional and excellent way of approach. All the credit for this company. 10+ stars.
Connor B
Picked up my Fiat 500s from Stockton Heath Car Sales Ltd today. I saw this car on Autotrader made enquires and visited at a time arranged by staff. All COVID 19 precaution were in place. I was able to test drive the car. There was no sales pressure at anytime the whole experience was relaxed and pleasant. Stockton Heath Autos gave me a fare price for my trade in. I would strongly recommend this company to anyone looking to purchase a used vehicle. Thank you John hopefully will be back when I need to change my car.
Andy Lomax
Fantastic thank John and Roger
Wilf Hook
I bought a transit custom which I needed for my business in the worst period of the covid lockdown. It was a bit of a tricky transaction given the circumstances, but Roger couldn't have been more helpful doing things like sending me a video to remotely view the vehicle. When I eventually got to do a test drive I felt very happy that every precaution had been taken to comply with social distancing and sanitising the vehicle prior to my arrival.

The actual purchase went very smoothly, and I got a great vehicle at a good price. The van was clean inside and out and had a full 12 month MOT and I bought the tax from them too so I could drive it away hassle free on the collection day. My only disappointment was that I wasn't able to shake Roger's hand to say thank you!

Agnes C
Very friendly and knowledgeable staff. Very helpful owner. The purchase went smoothly and I'm really pleased with my car. It got properly checked and cleaned. Couldn't expect more for a car dealer. I 100% recommend and I would buy from again with no hesitation.
Andrei Tiberiu Spanu
After visiting a few car dealers around the area, also the Wirral, I can tell there's a noticeable difference. Plenty of detailed pictures not blurry, shaken or taken from distance. Car was clean inside and out, not smelling, no water in the boot, etc. Staff were honest, helpful and there was no pressure into buying. Highly recommend this place.
Georgina Clarke
Absolutely amazing experience with Roger! It helped me so much during this uncertain time as I'm a kay worker in healthcare so needed a car. I honestly felt like Roger went above and beyond for me! I drove all the way from sheffield and would 100% say that I would make the journey a thousand times for this level of service! I cannot say thank you enough!
Ryan Curry
Amazing stock brilliant and helpful staff very down to earth you are free to browse at your own leisure you dont get harassed you go to them if you have any questions and they are very willing to help highly recommend
Raymond T
If you want to buy a car and get the best service and communication with no pressure what so ever then I suggest you get one from this garage. They go out of their way to look after you and the cars are very well priced.

Gary S
I bought a fiat 500 from here and was really pleased with the service. There was no pushy sales, the car was immaculate when i picked up. Great service from start to finish.

Karen B
The best experience I have ever had buying a car! I, as a woman of a certain age, dread buying a new car as I know how daunting it is going in a showroom. I took my son with me but need not have worried. We were greeted warmly by a lovely man who told us to look at the car taking all the time we needed, he would see us when we had finished. Delighted with the car he gave us keys to do a test drive, once again telling us to take our time. Went back to the office & he went through the process with us. He explained everything perfectly & gave me a great part exchange. Picked it up a week later to be greeted by another lovely man. He made the whole process of bank transfer etc so simple. He explained the MOT & Service that car had had & even sorted my Car Tax. I would recommend this car dealership 100% (have already done)! All the staff are friendly & there is NO hard sell like other places. Well happy! Thankyou Stockton Heath Car made my experience stressfree!!!

Mead A
From the first moment I arrive there I had good welcome Excellent service and Quick thanks for lovely professional team John and Steve. Everything it was simple and easy very helpful, highly recommend these guys.

lydia D
The whole process was simplified by the staff, no pressure sales and quality of car purchased was very good for the price paid.The car was ready for collection at the day/time agreed.

Lucy Marshall
Bought a Volkswagen Golf from here, perfect car and great price, even part ex'd my old car and they offered me a decent price for it. Great communication from the sales team regarding pickup and any questions we had. Would definitely visit again and buy another car 10/10
Charlotte Williams
Honestly think this is the best place I've ever bought a car from, they were very helpful and got everything sorted for my car very quickly. I definitely give this car sales garage a 5* review :)
Carol Smith
Very pleasurable purchase. Genuine and honest. Absolutely no pushy sales. Extremely happy with my purchase. Very friendly and polite staff. Customer care is important to this company. An absolute refreshing pleasure to deal with. Thanks Guys Ruby and Carol x HIGHLY RECOMMENDED
Hannah Sheldon
Such a simple experience, so helpful and they couldn't do enough for us! It was my first car it was made really special and would 100% come back. Thankyou!!
Karyn Coppack
Great service from start to finish. We dealt with Steve and there were no hard sales, just very helpful with the information required and a friendly atmosphere. I would highly recommend to friends and family.
Sean Hellen
Polite, professional & no pressure to buy - great company, highly recommended.
Car was spotless inside & out - very happy customer
Matt Evans
Very impressed with Stockton Heath car sales, very polite and professional people, great car buying experience, would highly recommended them, thanks for a great car!
Dave Jones
Bought my insignia from these guys a couple of weeks ago very friendly nothing is too much trouble they go the extra mile to make sure your a happy customer would definitely recommend them to anyone looking for a good car
John Hope
Called and reserved a car subject to seeing it, described by John honestly over the phone, Connor was so impressed by the condition of the car he bought it, honest family company, would highly recommend
Phil Radcliffe
I found the car through Auto Trader, called to view it on a Friday and drove away with it on the Tuesday. I can't recommend Stockton Heath Car Sales enough. Quick, professional, friendly, helpful. Everything you need when buying a car. Thanks Josh and the rest of the team.
Jamie Fearn
A slightly delayed review of an Audi A4 purchase back in March. I couldn't reccomeded these guys enough. Right from the off, a professional non pushy approach but had all the answers to hand when required. Josh made a big point about good value and second to non after sales support, stating customer satisfaction was their main priority. He wasn't wrong. After having some intermittent electrical issues shortly after purchase they really did pull out all of the stops where most dealers would have made excuses. Needless to say the car was running fine a little time later and I'm extremely happy with it. I'm over 2 and a half hours away from them but I will definitely be giving them a call the next time I'm looking for a car, based on their honest, customer satisfaction approach. I would encourage anyone to do the same.
Emma Cross
Friendly and very professional nothing was to much trouble.
Would highly recommend them and use them personally again in the future without hesitation.
Chris Byrne
Purchase completed with no issues... "no pushy salesmen", plenty of time to look around and take a test drive. Additional warranty explained but not oversold. An intermittent issue was rectified swiftly after purchase - again no issue. Overall a happy customer and spot on service.